CASE MANAGEMENT

Putting people at the heart of complex rehabilitation

We support every step of the recovery journey with expert coordination and a personal approach.

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Overview

Supporting long- term recovery through personalised case management

At Stoneham Therapy, our case management services are designed to guide clients through complex rehabilitation following serious injury or illness. We work closely with individuals, families, and multidisciplinary teams to coordinate care, ensure continuity, and advocate for the best possible outcomes.

  • Individualised rehabilitation planning
  • Multidisciplinary team coordination
  • Clear communication with clients and stakeholders
  • Community and home-based support
Therapist helping elderly woman garden

Who We Support

Experienced support for complex and high-needs cases

We specialise in managing care for clients with life-changing injuries and long-term rehabilitation needs, including:

Spinal Injury

Specialist support to improve function, mobility, and independence after spinal cord injury.

Complex Orthopaedics

Rehabilitation for complex fractures, joint replacements, and musculoskeletal conditions.

Polytrauma

Holistic therapy for clients recovering from multiple traumatic injuries.

Traumatic Brain Injury

Cognitive and functional rehabilitation tailored to each stage of traumatic brain injury recovery.

Amputees

Support with adjustment, equipment, and daily skills after limb loss.

Oncology

Care focused on quality of life for clients with cancer.

Our Approach

A collaborative, client-centred process

1

Initial Assessment

We meet with the client and relevant professionals to understand their needs, environment, and goals.

2

Planning & Coordination

We develop a rehabilitation plan and coordinate all aspects of care, therapies, and services.

3

Ongoing Review

Regular communication and updates ensure progress is tracked and plans are adapted as needed.

I really enjoy working with Claire Laycock, and so does my client. She is exceptionally professional yet personable, building strong rapport and trust. Her extensive knowledge and background in brain injury provide a solid foundation for supporting clients with complex needs. From an MDT perspective, Claire collaborates seamlessly with the team, ensuring everyone is aligned and informed. Her notes are clear, concise, and invaluable in helping professionals understand the client’s issues. Claire’s approach combines expertise with empathy, making her an outstanding case manager. Hema, Partner, Irwin Mitchell

"Marisol is a pleasure to work with. Her experience and expertise especially in brain injury claims is invaluable. She has a proactive and collaborative approach putting the client at the centre of all she does. She is alive to the wider impacts upon a family of catastrophic injury and working with all those impacted" Kate Oliver, Partner, Sintons

Meet our Case Managers

Smiling occupational therapist headshot

Expert Witness and Case Manager - Based in North Yorkshire

Associate Case Manager - Based in East Sussex

Case Management Assistant - Based in West Yorkshire

Mel Jeffries photo

Associate Case Manager and Occupational Therapist - Based in Monmouthshire

Experienced therapist smiling portrait

Associate Case Manager and Occupational Therapist - Based in West Yorkshire

Professional therapist portrait

Associate Case Manager and Occupational Therapist - Based in West Yorkshire

Occupational therapist wearing Stoneham Therapy polo shirt

Associate Case Manager - Based in North Yorkshire

Smiling therapist portrait

Associate Case Manager and Occupational Therapist - Based in Cambridgeshire

Smiling occupational therapist headshot

Case Management Assistant - Based in North Yorkshire

You’re in Safe Hands

Registered with trusted professional bodies to ensure safe, expert care.

Want to learn more?

We’re here to answer any questions or discuss how we can support you.

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